Welcome to Streety!

These Terms and Conditions (“Terms”) govern your use of our website located at https://streety.in/ (the “Website”) and any purchases, services, content, or products provided through it. By accessing, browsing, or shopping on our Website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website. This website is managed by OG FASHION

The terms “we,” “us,” “our,” and “Streety” refer to the management of Streety. The term “you” refers to the user, customer, or viewer of our Website.

1. Account Eligibility and Security

By placing an order through this Website, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

You are responsible for maintaining the confidentiality of your account credentials, passwords, and restricting unauthorized access to your device.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

2. Products, Pricing, and Modifications

Product Accuracy: We make every effort to display the colors, designs, and details of our products as accurately as possible. However, we cannot guarantee that your device’s display will perfectly reflect the actual item.

Pricing Errors: We reserve the right to correct any pricing errors, typographical mistakes, or inaccuracies on the Website at any time, even after an order has been submitted. In the event of a pricing mistake, we may cancel the order and issue a full refund.

Price Changes: Prices for our products are subject to change without notice.

3. Orders, Cancellation, and Shipping

Order Acceptance: Receipt of an electronic order confirmation does not signify our final acceptance of your order. We reserve the right to accept, decline, or limit your order quantity for any reason, including stock unavailability or suspected fraudulent activity.

Shipping & Delivery: Shipping times and delivery estimates provided on the Website are approximate. Streety is not liable for unexpected transit delays caused by third-party logistics partners, extreme weather, or customs clearances.

4. Returns, Exchanges, and Refunds

Our return and exchange policy is governed by the specific guidelines listed on our dedicated Returns page.

Any items returned must be unworn, unwashed, unaltered, and possess all original tags and packaging intact.

Reverse shipping fees or restocking charges may apply depending on the nature of the return, unless the item delivered was physically damaged or defective upon arrival.

5. Intellectual Property Rights

Unless otherwise stated, Streety owns the intellectual property rights for all material, website layouts, designs, graphics, text, brand identifiers, and photographs on this Website. All intellectual property rights are strictly reserved. You must not copy, republish, reproduce, or commercially exploit any content from https://streety.in/ without formal written consent.

6. Prohibited Activities

You are strictly prohibited from using the Website or its content:

For any unlawful purpose or to solicit others to perform unlawful acts.

To violate any international, federal, provincial, or state regulations, rules, or local laws.

To upload or transmit viruses, malicious code, or scrape data using automated tools.

To infringe upon or violate our intellectual property rights or the intellectual property rights of others.

7. Limitation of Liability

This Website and all products delivered to you through the service are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied.

In no case shall Streety, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, or consequential damages of any kind arising from your use of the website or products purchased.

8. Governing Law

These Terms and Conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the competent courts in India.

9. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.  

10. Contact Us

  If you have any questions or complaints regarding these Terms and Conditions, please contact our support desk directly at either of our monitored channels:

Primary Email: info@streety.in

At Streety, accessible from https://streety.in/, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Streety and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@streety.in or manjug.manjug.g1@gmail.com.

1. Information We Collect

When you visit our website, create an account, or make a purchase, we collect certain data necessary to provide our services and complete your transaction:

Personal Identity & Contact Information: Your name, email address, shipping address, billing address, and phone number.

Payment Information: Online transactions are processed securely via encrypted third-party payment gateways. Streety does not directly store, view, or retain your credit/debit card numbers or net banking credentials on our internal servers.

Device & Browsing Data: When you browse our website, we automatically collect your IP address, browser type, operating system, device details, and info about the specific pages you view on our store.

2. How We Use Your Information

Streety uses the collected data to power our daily e-commerce operations, including to:

Fulfill Your Orders: To process payments, arrange for packaging, generate invoices, and hand over shipments to our delivery partners.

Communicate with You: To send order updates, share tracking links, answer customer service requests, and keep you informed.

Prevent Fraud: To monitor transactions for potential risk, unauthorized account access, or fraudulent payment attempts.

Marketing & Promotions: If you explicitly choose to opt-in to our mailing list, we may send periodic updates regarding new drops, collections, and exclusive offers. You can opt-out at any time.

3. Cookies and Tracking Technologies

Streety uses standard “cookies” to optimize your digital shopping experience. Cookies allow our platform to remember which items you added to your cart, save your preferences, and track website performance metrics.

You can choose to block or disable cookies through your web browser’s individual configuration settings. Please note, however, that disabling cookies may cause your shopping cart to reset or disrupt the online checkout flow.

4. Data Sharing with Third Parties

We completely respect your privacy. We never sell, rent, or trade your personal identification information to external commercial marketing firms. We only share data with trusted third-party service partners under strict confidentiality agreements to run our business, specifically:

• Logistics & Courier Partners: To deliver your parcels straight to your doorstep.
• Payment Gateway Providers: To process transactions securely over SSL encryption.
• Analytics Providers: To help us optimize our website navigation and product visibility.

5. Indian Regulatory Compliance (DPDP Act)

We handle all customer details in strict accordance with the legal framework of India, including the Digital Personal Data Protection (DPDP) Act. We ensure your personal data is processed lawfully, safely, and transparently. As a consumer, you retain full rights to review, correct, update, or request the deletion of your personal data from our active customer databases.

6. Children’s Privacy

Our storefront is intended for adult consumers and youth of legal digital browsing age. We do not knowingly or intentionally collect personal identifiable data directly from children under the age of 13. If you discover that a minor has provided us with personal credentials, please email us immediately, and we will delete that data from our database.

7. Changes to This Privacy Policy

Streety reserves the right to amend, update, or alter this Privacy Policy at any time to stay aligned with tech changes or legal updates. The updated version will be marked with a new “Last Updated” date at the peak of this page. We suggest checking back periodically to stay informed.

8. Contact Our Team

For data removal requests, questions regarding our privacy rules, or concerns about your data safety, please reach out to us at:

Primary Email: info@streety.in

Thank you for shopping at Streety! We want you to look and feel your best in our products. However, if you are not entirely satisfied with your purchase, we are here to help.

This Return and Refund Policy outlines our guidelines for returns, exchanges, and refunds for all items purchased through https://streety.in/.

1. Return & Exchange Window

You have 2 days from the date of delivery to request a return or an exchange for your item.

If 7 days have passed since your package was delivered, we unfortunately cannot offer you a refund or an exchange.

2. Eligibility Conditions for Returns

• To qualify for a successful return or exchange, your items must meet the following strict criteria:
• The item must be unworn, unwashed, unaltered, and undamaged.
• The item must have all its original tags, labels, and packaging intact.
• Items marked as final sale.

3. Damaged or Defective Items

If you receive a damaged, stained, or incorrect product, please notify us within 48 hours of delivery.

Email us at info@streety.in with your order number and clear photographs of the defect/damage.

Once verified, we will arrange a complimentary replacement or issue a full refund at no extra cost to you.

4. Return Process & Shipping Charges

How to Request: To initiate a return or exchange, please reach out to our support team via email with your order number and the reason for the return.

Reverse Pickup: We offer reverse pickup services across most pin codes in India. If a reverse pickup is scheduled, please ensure the package is handed over securely to our assigned courier partner.

Shipping Fees:

For exchanges or returns of defective/incorrect items, shipping is completely free.

For standard returns based on personal preference (e.g., changed your mind, style preference), a nominal reverse shipping fee may be deducted from your final refund amount.

5. Refunds Processing Time

Once your return package is received back at our warehouse, it will undergo a thorough quality inspection.

We will notify you via email whether your return has been approved or rejected based on the condition of the item.

Approved Refunds: If approved, your refund will be processed and credited back to your original payment method (Credit/Debit Card, Net Banking, or UPI) within 5 to 7 business days.

Exchange/Replacement deliveries will be done within 5-7 business days.

Cash on Delivery (COD) Orders: For orders paid via Cash on Delivery, you will be required to provide your bank account details or UPI ID. The refund will be credited directly to that account within 7 business days of approval.

6. Order Cancellations

You can cancel your order free of charge at any time before it is dispatched from our warehouse.

Once an order has been shipped out and a tracking number has been generated, it cannot be canceled. You will need to wait for delivery and initiate a standard return request.

7. Contact Our Support Team

For any queries, assistance with sizing, or help initiating a return request, please reach out to us:

Email: info@streety.in

Thank you for visiting and shopping at Streety! We partner with India’s leading logistics and courier networks to ensure your orders reach you safely and as quickly as possible.

This Shipping Policy outlines our standard processing times, shipping charges, and delivery expectations for all orders placed through https://streety.in/.

1. Order Processing Time

All orders are processed within 1 to 2 business days (excluding Sundays and national holidays) after your order confirmation is received.

You will receive a notification email and/or SMS once your parcel has successfully dispatched from our warehouse.

Note: During peak festive seasons, high-volume promotional sales, or unexpected regional logistics disruptions, processing times may extend slightly. We appreciate your patience during these times.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping across most pin codes within India. Our charges and timelines generally break down as follows:

Orders Under ₹999 (Standard Delivery): Delivered within 3 to 7 business days. A nominal flat fee will be calculated and added at checkout.

Orders ₹999 and Above (Free Delivery): Delivered within 3 to 7 business days with FREE shipping.

Cash on Delivery (COD): Delivered within 4 to 8 business days. An additional COD convenience charge may apply depending on your location.

Estimated Transit Times:

Metro Cities: Delivery usually takes 3 to 4 business days post-dispatch.

Rest of India: Delivery usually takes 5 to 7 business days depending on regional accessibility and local logistics hubs.

3. Order Tracking

As soon as your parcel is handed over to our courier partner, you will receive an email or text message containing a unique Tracking ID and a direct link to track your shipment.

Please allow up to 24 hours for the courier partner to update the tracking status on their online portal.

4. Incorrect Shipping Addresses & Delivery Failures

It is the buyer’s responsibility to ensure that the complete shipping address, landmark, pin code, and contact phone number provided at checkout are accurate.

Our courier partners will attempt to deliver your package up to 3 times and will try to call you.

If a shipment is returned to our warehouse due to an incorrect address, an unreachable phone number, or repeated refusal of delivery, we reserve the right to charge an additional shipping fee to re-ship the items.

5. Damaged or Lost Packages

Damaged in Transit: If you receive a package that is visibly torn, open, or severely damaged upon arrival, please do not accept the delivery from the courier executive. Take a quick photograph of the box and contact us immediately.

Missing Delivery: If your tracking status shows “Delivered” but you have not received your package, please check with family members, neighbors, or your building’s security gate before reaching out to us. Missing delivery claims must be reported to us within 48 hours of the stated delivery timestamp.

6. International Shipping

Currently, Streety operates and ships exclusively within the borders of India. We do not offer international shipping options at this time, though we look forward to expanding our services globally in the future.

7. Contact Information

If you have any questions about the status of your shipment, transit delays, or modifications to your delivery address before dispatch, please contact our logistics desk at:

Email: info@streety.in